Frequently Asked Questions

How much is delivery?

Delivery is free on all UK mainland orders, the price you see is the price you pay.

How long will it take to get my order?

We try to dispatch same day if you order before 1pm on a normal weekday, and normally customers get their goods within 1-2 days after that.

How do you dispatch your goods?

We use Parcel Force for all orders.

Will I need to sign for my goods?

Normally, yes, but if you're not in when the courier arrives it'll be dropped off at your local Post Office and you'll be left a card so you can collect it yourself.

What do I do if my goods don't arrive?

Obviously most orders do arrive safely and promptly, but on the odd occasion that your parcel goes astray in the postal service, wait five days from dispatch and then get in touch, either via our Twitter or shoot us an email and we'll chase it up.

Is ordering online secure?

Yes, Sportfood uses a super secure 256-bit encryption. We also don't retain your card details. All payments go through the 3D securecode process and your bank will ask you for your card password.

Can I order over the phone?

Of course, just give us a bell on 0845 271 9998 from 9am - 5pm, 7 days a week.